{"id":25,"date":"2026-03-10T12:58:00","date_gmt":"2026-03-10T12:58:00","guid":{"rendered":"https:\/\/needleturnstudio4346.live-website.com\/?page_id=25"},"modified":"2026-03-10T12:58:00","modified_gmt":"2026-03-10T12:58:00","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/needleturn.com\/home\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Overview<\/h2>\n\n\n\n<p>Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can\u2019t offer you a full refund or exchange.<\/p>\n\n\n\n<p>To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.<\/p>\n\n\n\n<p>Additional non-returnable items:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ecourses<\/li>\n\n\n\n<li>Downloadable software products<\/li>\n<\/ul>\n\n\n\n<p>There are certain situations where only partial refunds are granted:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Any item not in its original condition, is damaged or missing parts for reasons not due to our error.<\/li>\n\n\n\n<li>Any item that is returned more than 30 days after delivery<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Refunds<\/h2>\n\n\n\n<p>Once your return is received your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Shipping returns<\/h3>\n\n\n\n<p>You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Need help?<\/h2>\n\n\n\n<p>Contact us at hello@needleturn.com for questions related to refunds and returns.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Overview Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can\u2019t offer you a full refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Additional [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_surecart_dashboard_logo_width":"180px","_surecart_dashboard_show_logo":true,"_surecart_dashboard_navigation_orders":true,"_surecart_dashboard_navigation_invoices":true,"_surecart_dashboard_navigation_subscriptions":true,"_surecart_dashboard_navigation_downloads":true,"_surecart_dashboard_navigation_billing":true,"_surecart_dashboard_navigation_account":true,"footnotes":""},"class_list":["post-25","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/needleturn.com\/home\/wp-json\/wp\/v2\/pages\/25","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/needleturn.com\/home\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/needleturn.com\/home\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/needleturn.com\/home\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/needleturn.com\/home\/wp-json\/wp\/v2\/comments?post=25"}],"version-history":[{"count":1,"href":"https:\/\/needleturn.com\/home\/wp-json\/wp\/v2\/pages\/25\/revisions"}],"predecessor-version":[{"id":438,"href":"https:\/\/needleturn.com\/home\/wp-json\/wp\/v2\/pages\/25\/revisions\/438"}],"wp:attachment":[{"href":"https:\/\/needleturn.com\/home\/wp-json\/wp\/v2\/media?parent=25"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}